Generator Service Plans
24/7 Emergency Service for Standby Generac Generators
Generators Plus Company Power Up Protection Plan
As your full-service generator partner, we’re committed to keeping your power on. Our certified technicians go above and beyond, offering services to keep your standby generator operating safely and effectively. Safeguard your generator’s longevity with worry-free, hassle-free maintenance, monitoring, repairs, and replacements.
Our Connected Promise: Daily Remote Monitoring for Timely Service
Remote monitoring data provides us with daily oversite that enables unmatched, rapid service. Ensure your generator is always ready, whether you are home or away.
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Generator Plus Company Maintenance and Service Agreement
Contact
Name: Mindy Schoenberg
Phone: 1-888-916-9191
Email: gservice@generatorsplusco.com
Make Sure Your Generator is Ready to Run When You Need It
Like a car, your generator requires regular maintenance and service to run. Without proper care, the manufacturer’s warranty will be voided, and your generator may work inefficiently or even stop working altogether.
Our technicians effectively perform maintenance on many different types of generators to ensure reliable backup power during outages. Remote generator monitoring and LP generator fuel monitoring come standard with all of our service plans so you have the ultimate peace of mind that your generator is ready to run during the next power outage.
Service Plan Options
We offer 3 levels of annual generator service to meet every price point. Find detailed information about the services included with each plan in the chart on the following page.
Most Popular Choice
Silver Care
Please call for pricing
Basic annual maintenance, repairs, and WiFi monitoring.
Gold Care
Please call for pricing
Includes Silver Care Service Plan, plus enhanced monitor reliability, diagnostics, and an additional maintenance visit.
Platinum Care
Please call for pricing
Bronze
$190/yr
- 15 point inspection
- Includes oil and filter
- Additional parts not listed incur an extra charge
10% discount for parts if not under warranty - Emergency visit 24/7: $235.00 covers 30 mins, then $45 per 30 mins after
- Emergency charge for after hours visit, even if currently under warranty (Only if power is out)
- Additional visits: $150/visit/yr
- This price is guaranteed for Generac only, additional manufacturers could be added cost
- Residential units only, Commercial units could be additional cost
- Air-cooled from 6-26kw
- Liquid-cooled 13-150kw ( Starting at $285.00 )
- Any units outside of our size limitations will be quoted
- This pricing is for residential units only
- $60.00 Yearly Mobile Fleet Monitoring (a $40.00 Discount)
- Discount on Batteries
- No Fuel Surcharge
Silver
$235/yr
- 18 point inspection
- Includes oil & filter, spark plugs, air filters & batteries as needed
- Additional parts not listed incur an extra charge
- 15% discount for parts if not under warranty
- Emergency visit 24/7: $220.00
- Covers 30 mins, then $45 / 30 mins after
- Emergency charge for after hours visit, even if currently under warranty
- Additional visits: $150/visit/yr
- This price is guaranteed for
- Generac only, additional manufacturers could be added cost
- Residential units only, Commercial units could be additional cost
- Air-cooled from 6-26kw
- Liquid-cooled 13-150kw ( Starting at $415.00 )
- Any units outside of our size limitations will be quoted
- This pricing is for residential units only
- $50.00 Yearly Mobile Fleet Monitoring (a $50.00 discount)
- Discount on Batteries
- No Fuel Surcharge
SERVICE PLANS | SILVER | GOLD | PLATINUM |
FUEL | |||
Inspect fuel lines and connections | ✔ | ✔ | ✔ |
Perform fuel pressure check | ✔ | ✔ | |
LUBRICATION | |||
Change engine oil | ✔ | ✔ | ✔ |
Change engine oil filter | ✔ | ✔ | ✔ |
COOLING | |||
Inspect and clean enclosure louvers | ✔ | ✔ | ✔ |
GENERAL CONDITION | |||
Inspect vibration, noise, leakage, temperature | ✔ | ✔ | ✔ |
BATTERY | |||
Inspect and clean battery to ensure dryness and remove corrosion | ✔ | ✔ | ✔ |
Clean and tighten battery terminals | ✔ | ✔ | ✔ |
Check operation of battery charging equipment | ✔ | ✔ | ✔ |
Clean and tighten battery cable | ✔ | ✔ | ✔ |
ENGINE AND MOUNTING | |||
Inspect air filter and replace if needed | ✔ | ✔ | ✔ |
Inspect spark plugs and replace if needed | ✔ | ✔ | |
Apply corrosion inhibiting spray to engine parts | ✔ | ✔ | |
Install a cold-weather kit (labor only) | ✔ | ||
Verify operation of installed cold-weather kit | ✔ | ||
DIAGNOSTIC TEST | |||
OUTSIDE ENCLOSURE | |||
Simulate temporary loss of power from utility company and observe proper operation (generator start, power transfer and shutdown). | ✔ | ✔ | |
Clean the enclosure | ✔ | ✔ | ✔ |
Level the generator | ✔ | ✔ | |
Trim shrubs around intake and exhaust | ✔ | ||
Remove rodents and insects from intake and exhaust | ✔ | ✔ | |
Apply conditioner and wax | ✔ | ||
EXTERNAL CONNECTION BOX | |||
Tighten terminals | ✔ | ✔ | ✔ |
Check for proper operation | ✔ | ✔ | ✔ |
Check control wiring connection | ✔ | ✔ | ✔ |
ELECTRICAL SYSTEMS | |||
Check generator voltage and Hz and adjust if needed | ✔ | ✔ | ✔ |
Inspect fuses | ✔ | ✔ | ✔ |
Inspect grounding | ✔ | ✔ | ✔ |
Inspect auto/off/manual switch | ✔ | ✔ | ✔ |
REMOTE MONITORING | |||
LP Generator run time monitoring (fuel level) | ✔ | ✔ | ✔ |
WiFi FLEET generator monitoring | ✔ | ✔ | ✔ |
LTE FLEET generator monitoring (improved reliability) | ✔ | ✔ | |
Automatic notifications alerting you to any fuel and/or generator issue | ✔ | ✔ | ✔ |
Remote service visits | ✔ | ✔ | |
Monitoring and critical issue outreach during business hours | ✔ | ✔ | |
24/7 monitoring and critical issue outreach | ✔ | ||
PRIORITY SERVICE | |||
Additional maintenance visit (if needed) | ✔ | ✔ | |
Off-hours service | ✔ | ||
Front-of-line priority during power outage situations | ✔ | ||
Technical support for Mobile Link app | ✔ | ||
2nd annual generator inspection | ✔ | ||
OTHER | |||
Battery replacement (every second year) | ✔ | ||
15% discount for parts not under warranty | ✔ | ||
Battery replacement (every third year) | ✔ | ||
10% discount for parts not under warranty | ✔ | ||
